Refund policy

Returns

Due to the nature of the products, being original one-off artworks and limited edition prints, when you check out with these items you are committing to the purchase. Please take the time to carefully make your decision as original artworks and/or limited edition prints cannot be returned or exchanged.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact us at info@thejanasaga.com within 7 days of receiving your tracking information with all the information and photos/videos of the damage. If the request is approved, you will be sent a replacement print, free of charge. 

Contact us

If you have any questions or concerns about our shipping policy or your specific order, please do not hesitate to contact us on info@thejanasaga.com

Changes to this Shipping Policy

The Jana Saga reserves the right to make changes to this shipping policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.

By placing an order with The Jana Saga, you agree to the terms and conditions outlined in this shipping policy.

We do not accept change of mind returns, however if your art arrives damaged please contact us as soon as possible at info@thejanasaga.com.